Delivery and returns

When will I receive my order?

After you place your order, we will start working to get the device(s) to you as soon as possible. Normally we ship orders placed before 14:00 on a working day the same day. Orders placed after 14:00 will be shipped the next day. 

We ship our orders with DHL. Under normal circumstances they have a delivery time of 1 working day (and they also deliver on Saturdays). In busy times the delivery time may be slightly longer.

What should I do if I want to return a product?
Do you have questions about the functioning of the product, or are you not satisfied with a product? We will be happy to help you. Please send an e-mail to info@espressions.eu or call us at +31 (0)40 2901130.

If you change your mind about an order, you can cancel it within 14 days after receiving your device(s).

- Devices purchased together can be returned separately.
- If you are returning only part of an order consisting of multiple devices, you will only be refunded the value of the returned items.
- These product values that we return are based on the price at the time of your purchase. 

Would you like to return a product? Please make sure you include the following information and pack the product securely. You are responsible for the return shipment. We will arrange the return payment in the same way it was purchased from us within the statutory period:
 

To:
Espressions b.v. 
Park Forum 1110
Industrial number 6066
5657 HK Eindhoven 
info@espressions.eu 

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods/provision of the following service (*) 

Ordered on (*)/Received on (*):
Order no:
Name(s) of consumer(s):
Address of consumer(s):
Signature of consumer(s) when submitting this information on paper
Date:

I have purchased an Espressions product elsewhere, can I return it to you?

No, please contact the point of sale if you wish to return the product or cancel the purchase.